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Chapter Leader, Fidelity Health Care Expense Management Platform Technology

Job Description / Responsibility
Job Description: The Team The Health Care Technology Group (HCG) supports the recordkeeping and administration of health benefits (medical, dental and vision plans) as well as the Health Savings and Reimbursement Account plans on behalf of Fidelity's corporate clients, their employees, and retirees. The technology associates on the HCG Platform team interact with business partners as well as systems partners who have responsibility for client-facing channels such as NetBenefits . The development teams are located across USA and India. Team size is 150+ resources across IT and Product organized into highly motivated squads who develop and deliver using Agile Methodology. The Role As a chapter leader of the Health Care Expense Management Platform Technology team, you are responsible for overseeing the development and continuing education of our technology associates. You will assess talent and ensure we have a motivated, passionate team. You will be working with our business partners to build technology solutions that will help to aggressively grow market share of workplace HSA's while also developing and mentoring technology associates to expand and grow their skills. This position is based in Durham, North Carolina. The Expertise We Are Looking For 15+ years of IT experience & 8+ years of Technology and people Leadership experience Bachelor's Degree (Computer Science or related fields), Experience with a variety of development platforms, technologies, and languages Familiar with various design and architectural patterns and their application Champions best practices for various aspects of engineering excellence like CICD, design reviews, code reviews, unit testing, test automation across technology stack Expertise in working closely with business and technology partners to establish both strategic direction and tactical execution plans, and turning these plans into action Experience managing external vendors and partners Solid communication and negotiation skills Demonstrated mastery of application development techniques and high-quality deliverables The Skills You Bring Experience in successfully leading and managing in an environment undergoing change, and with an evolving business strategy Experience with agile as a development methodology A competency in diverse management practices and bringing out the best in people An ability to solve complex, multi-dimensional business problems An ability to drive change in a creative and collaborative manner with business partners and technical partners, including our offshore development teams A willingness and ability to work in a hands-on manner and get into the details A strong and constant commitment to technical learning An ability to problem-solve, and provide technical troubleshooting direction, driving resolution An ability to staff the team through multiple resourcing strategies, and manage the performance management activities for your team members The Value You Deliver As a chapter leader, you will be responsible for careers of associates reporting into you and contribute to the chapter goals You will collaborate with other leads in the project to translate business and architecture roadmap into software modules Pro-active consulting in the definition phase about the non-functional requirements and its financial implications. Provide technology alternatives to business problems and clearly explain the advantages, problems, and side-effects of alternatives. Ensure operability of technical architecture by partnering with the Enterprise Architects, project teams and taking responsibility for the technical design dispensations Manage technology obsolescence of the product and aligning to enterprise directives. Identifying opportunities to bring emerging technologies/solutions to deliver innovative solutions to meet business objectives. Leveraging an in-depth understanding of the business to propose and deliver solutions to increase client satisfaction around their health care expense management experience Developing and maintaining a high performing, highly engaged global workforce Proposing and delivering strategic efficiency and scale technology solutions Making authoritative decisions over technical issues, project policies, standards, and strategies Maintaining an atmosphere of collaboration, openness, and approachability every day Company Overview At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associate for their unique perspectives and experiences. For information about working at Fidelity, visit Fidelity Investments is an equal opportunity employer Certifications: Company Overview Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. Join Us At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award, we have been recognized by our employees as a Best Place to Work in 2022. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined. At Fidelity, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we're calling "Dynamic Working." We invite you to Find Your Fidelity at Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to or by calling , prompt 2, option 3.

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Chapter Leader, Fidelity Health Care Expense Management Platform Technology


  • Category: Institutional Support
  • Sub Category: Not Specify
  • Posted on: 02nd Jan, 2023
  • Job Type: Not Specify
  • No. of Vacancies : Not Specify
  • Salary: Negotiable
  • Location: North Carolina
  • Country: United States
  • Application Deadline: 25th Feb, 2023

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