Job Description / Responsibility

Do you have a passion for making a difference in someone's life? Are you looking for an opportunity to use your skills, experience, and empathetic nature to work for an incredible non-profit agency? Are you goal driven? Then the SEP Case Manager position is for you! We are seeking a dynamic and team-oriented individual to join our team.

The SEP Case Manager will work to enhance the quality of life for people needing long-term care and their families to navigate all of the different types of services that may be available to meet the person's needs. The SEP Case Manager must work on behalf of the individual to protect their rights and interests. Case Managers provide a variety of case management services, including but not limited to determining eligibility for services, describing services and instructing on how to apply, helping to determine the needs of the eligible individual, working together with the individual and others to develop a Service Plan, identifying other programs and services outside of the developmental disabilities system that may be of help to individuals placed on waiting lists for services, and providing ongoing monitoring and support of services being provided.

Starpoint is a nonprofit agency that provides essential services to two vulnerable populations: children - and their families - and adults with cognitive and physical challenges. We have been providing services and support to individuals, families, and communities in Fremont, Chaffee, and Custer counties since 1977.

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SKILLS & EXPERIENCE

PERSONAL SKILLS:

Ability to work independently

Must demonstrate organizational and time management skills

Must have effective verbal and written communication skills.

Must be able to work with clients, staff, parents, providers, and community representatives in a team approach

Must be able to work under stress and meet deadlines

Must be able to work with minimal supervision

Must be able to coordinate with families, supervisors, the general public, and clients pleasantly and effectively.

Must exhibit mature judgment.

Must be able to work with various populations that will include but not be limited to: Elderly, Blind, Disabled, Individuals needing mental health supports, Brain Injury survivors, and Spinal Cord Injury survivors.

TECHNOLOGY SKILLS

Must be familiar and proficient in the use of computers (both desktop and laptop)

Must have the ability to use Microsoft Office including Microsoft Word, Microsoft Excel, Microsoft Outlook, and other Microsoft Software

Must have the ability to understand and use the internet for purposes of searching for resources, researching providers, and more

Must be able to independently problem-solve issues that may arise or identify when the IT department is necessary.

Must be able to learn to utilize state-specific websites

Must be able to use an agency phone, set up an office voicemail, and listen to and respond to messages promptly.

Must be willing and able to set up and participate in Telework platforms (Zoom, GoToMeeting, Google Hangouts, etc.)

QUALIFICATIONS:

A Bachelor's Degree; or Five (5) years of experience in the field of Long-Term Services and Supports (LTSS), which includes Developmental Disabilities; or Some combination of education and relevant experience appropriate to the requirements of the position. Relevant experience is defined as: a. Experience in one of the following areas: long-term care services and supports, gerontology, physical rehabilitation, disability services, children with special health care needs, behavioral science, special education, public health or non-profit administration, or health/medical services, including working directly with persons with physical, intellectual or developmental disabilities, mental illness, or other vulnerable populations as appropriate to the position being filled; and b. Completed coursework and/or experience related to the type of administrative duties performed by case managers may qualify for up to two (2) years of required relevant experience.

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